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Winford Ford Testimonials



"Excellent Customer Service from all at Winford Ford and especially Steve Davis, their Sales Executive. Service desk staff are also friendly, knowledgeable and helpful. Never had a single problem from time of ordering to time of delivery, so cannot say anything that could be improved" - Mr Tarn - Feb 17

"From walking through the doors to finally collecting my new car was an outstanding experience, car sales (Steve Davies) was very helpful my thanks to him" - Mr Watts - Feb 17

"Really clear explanations of the way the finance worked and the advantages and disadvantages of particular cars. Not at all pushy, just helpful and friendly. We were totally satisfied with our experience and can't think of anything that could have been improved" - Mrs Newton - Feb 17

"Excellent customer service from all at Winford Ford and especially Steve Davies, the sales Executive. Service Desk staff are also friendly, knowledgeable, and helpful. Never had a single problem from time of ordering to time of delivery, so cannot say anything that could be improved." - Mr. T - Feb 17

"Price & ease of Purchase." - Mrs. B - Feb 17

"Really clear explanations of the way the finance worked and the advantages and disadvantages of particular cars. Not at all pushy, just helpful and friendly. We’re totally satisfied with our experience and can’t think of anything that could be improved." - Mrs. N - Jan 17

"I bought a new Edge and Tim the salesman was excellent very professional and kept me up-to-date throughout." - Mrs. J - Nov 16

"Having purchased several new Fords over the past few years, all from Winford Ford. I found that their excellent and personal service continues. The dealership gives real personal service and helpfulness, from offering a test drive, to offering all possibilities of extras and choices of financial advice. Although this garage is situated just outside of the City of Bristol, the short journey is well worthwhile because in my experience no other Bristol Ford dealership offers anywhere near the customer service as one will get at Winford. You get immediate attention rather than being kept waiting at a counter for someone to realise that you are waiting for assistance, and often even then, with a 'couldn't care less attitude'. For as long as I continue to drive Winford Ford will be my one and only choice." - Mr. Workman - Oct 16

"Car booked in easily. Received well by the friendly receptionist today 7th Oct (day of service). I waited whilst the service took place & they met the expectation provided to me from a timing point of view. Hand back by receptionist was very good." - Mr. G - Oct 16

"Everything went very well, it would be difficult to find anything lacking that would require improvement." - Mr. K - Oct 16

"I was kept fully informed of any additional work required, and a timescale for this was quickly agreed. I have been a customer of Winford Ford for at least 12 years and will continue to do so although it is not the nearest Ford dealership to where I live and a visit entails a round trip of 25 miles approx. I cannot think of anything that could have been improved." - Mr. Shepherd - Sept 16

"Excellent Dealership throughout" - Mr. Beedell - Sept 16

"Always helpful, friendly and have time to answer ALL questions. All staff are very polite. Knowledge of range of cars is extensive and informative." - Mrs G Shire

"My salesman was super. I got the feeling that whilst he was very good at doing his job, he did it openly, honestly and didn't seem to e 'desperate to make me a sale'. Instead he was very keen for me to have full information to make a rationale choice. This honesty and frankness was a major factor in my purchasing a car from them as opposed to buying one online which was higher spec and significantly cheaper. Nothing was too much trouble even though I asked some difficult/awkward/stupid questions." - Mrs F Fai

"We have been buying cars from this dealership for the last 31 years and have always been completely satisfied with the service offered while buying and follow up servicing ect. As a complete novice and not so good with computers I really appreciated the help given by Chris (salesman) and the way that he activated my Blue Tooth mobile for me. This is as far as I can remember my 9th Fiesta." - Mrs D Robertson

"Could not have done better. The whole process was excellent thanks to Tim at Winford Motors." - Mrs C Ham

"Friendly welcome on arrival and car serviced while I waited, done efficiently without delay" - Mr. Urch - Sept 16

"I once again received a first class, very professional but extremely friendly service. In my opinion nothing would of improved my sales experience. Not my local Ford Dealership but I have been visiting the garage for years for the purchase and servicing and hope to continue doing so. I would highly recommend Winford Ford to all." - Mr. Bath - Sept 16

"Excellent as always" - Mr. Beedell - Sept 16

"The Whole experience of choosing, buying and getting finance sorted for my car managed well. The sales and customer service I received from Winford has always been excellent, Personal and professional" - Mrs Palmer - Sept 16

"The Motability gentleman at Winford Ford was extremely helpful. I felt he listened to my needs and didn't talk down to me as I had at another dealership. I will most certainly be returning in 3 year’s time." - Mr. Bray Sept 16

"I wanted to comment on the exemplary service provided by Tim Hocking in sales. He is extremely knowledgeable about Ford products, thorough and reliable but never pushy. His patience and understanding when dealing with our purchase was outstanding. It genuinely felt that Tim was interested in what we needed and he went out of his way to make the purchase easy - answering emails and telephone queries swiftly, always returning calls and taking time to talk to our 2 young children. He is a fabulous ambassador for Winford Ford and I truly cannot think of a single thing that could be improved. We will recommend Winford to everyone and are proud that our car bears the dealership name. Thank you again." - Mrs Devlin - Sept 16

"Fairly short notice service booking but was freely accommodated. Winford offered a While - U Wait option, which was very useful. Always warmly greeted. Everything is explained on the service sheet and bill" - Mr Workman - Feb 16

"The service was carried out well. We waited for about an hour. We were given free Tea & Coffee. Car was returned serviced and washed. Very pleased." - Mrs Evans - Feb 16

"I have had three cars from Winford Ford & have had a good experience each time" - Mrs Reed - Jan 16

"All was good. Very Happy with the car. Swift Delivery. Helpful Salesperson. Very Patient going through the Ford Credit Options "- Dr .T. - Jan 16

"Prompt, Efficient & Friendly Service" - Mr Bowyer - Jan 16

"Overall Good Service" - Mrs Scott - Jan 16